Writing Common Technical Documents, Chapter 6. B. certain cultures lack the educational level necessary to understand technical documents. In creative writing, on the other hand, using the passive voice can detract from your writing and sentences are often shorter. (…due to circumstances out of our control, but that isn’t important to my reader. I think that this character is confused. The “formal” part is, however, incorrect. Use Active Voice. We just need to think about the reader and the topic of your discussion, before choosing the writing style. In writing for educated and experienced engineers, an informal tone is inappropriate. Good technical writing aims to inform with clarity and precision. See?! Most technical writing requires a reasonably formal style. Example As you avoid informal language, be careful not to use words that suggests ideas that you may not intend. Revised to be more formal: When I was able to engage my students and get them interested in science, their test scores improved significantly. It directs the reader’s attention to the thing that experienced the action (the verb) of the sentence. For all of the essays you write for this course, you should use a formal writing voice. The character is not aware that he is surrounded by people he cannot trust. Clarity Technical document must convey a single meaning that the reader can understand. This character is confused. Using Graphics and Visuals Effectively, Chapter 5. Technical communication is a field in which professionals develop information to guide readers, listeners, and viewers in solving practical problems. In technical communication, where the focus is on conveying data and important information, it is common for writers to avoid using personal pronouns (I, you, he, she, we, etc.). The insulation was removed with a wire stripper. Noun: analysis → An analysis of the results was made. You probably did not wear old jeans with holes in the knees, a stained tee shirt promoting your favorite beverage, and a pair of sandals. This is an efficient way to construct simple, direct sentences that communicate an action. 1002 Writing Resources | R. Rambo Home Page. A student once wrote in her essay, "If you wear a tube top, guys might think that you are easy." Earn a Certificate in Technical Writing from an accredited university and advance your technical writing and documentation career. It follows standard structured format. "The gentleman was convicted of robbing a liquor store" would probably leave readers wondering why the man who robbed the store is considered to be a "gentleman." ENG Example Verb: to describe → The witness described the suspect to the police. Designing and Delivering Presentations, Appendix A: Technical Design Review Writing Guide, Exercise B: Adapting Word Choice for Audience and Purpose, Exercise C: Articulating Problems and Problem Scope in Context, Exercise D: Software Design Pitch Video Prep, Exercise F: Precision and Paragraph Organization, Exercise G: Logic, Cohesion, and the Bottom Line, Exercise I: Using and Explaining Graphics, Exercise J: Interpreting Graphs in Context. Unlike academic and copywriting and technical jargons and other scientists. Change Sentence Structure Writing sentences that are dull and have no association between them can be a purpose behind your helpless academic writing. Part of the track was broken. For example: Past tense verb: analyzed → We analyzed the results. They usually require specialist knowledge and can lean on technical writing (learn more about technical writing). The formal writing you will do at university and in the workplace will require the full form (does not, can not, it is, they are). Chapter 1. In the passive voice, the subject of the sentence is the thing acted upon. 06. Typically the writing is to be objective or bias-free. It is appropriate for writing instructions, memos and how-to manuals. Knowing the difference between formal and informal writing will help you to use the suitable writing style in a particular situation. Avoid unnecessary nominalizations—give preference to “real” verbs that describe the main action in a sentence rather than is/are/was/were. Technicality in writing is based upon the following points 23. A level of literature, creative writing are some creativity to creative writing down ten. In scientific or technical writing, there is a common (but not universal) perception that personal pronouns can undermine the objectivity of the writer or distract from important information. I wondered why the student would think that I, a male, would wear a tube top. There are perfectly sound reasons to use both “voices” in writing. While the writer might use formal diction in such sentences, too many short and simple sentences can make an essay sound informal, as if the writer is not recognizing that the audience is capable of reading and understanding more complex and longer sentences. Likewise, "the lady was convicted of robbing a liquor store" would probably cause readers to wonder why a woman who robs a liquor store is considered to be a "lady. It follows artistic unstructured format. Avoid emotional or qualitative language in technical documentation. The ma-jor types of documents in technical writing can be grouped into four major categories (Fig. Simply delete these expressions from sentences, and you will be left with stronger sentences. Imagine the kind of language that you might use in a job interview for an important job. Probably not. write it so that it requires little rewriting. Both colloquialism and slang expressions convey an informal tone and should be avoided in formal writing. Active voice is used for most non-scientific writing. I can sense the character's confusion. Nominalization is turning a verb into a noun—essentially describing an action as a thing. Writing Common Professional Documents, Chapter 7. Example Writing can be technically correct yet still ineffective for communicating your message if the writing style is not appropriate. Noun: description → A description of the suspect was given to the police. 2. Both active and passive voice can be valid and correct, but, used inappropriately, they can lead to confusing and needlessly complex sentences. If done well, technical writing is an exciting, fulfilling experience but if done poorly, it is frustrating, even harmful to career development. You should not sound "artificial" as you use formal diction. The voice used in technical writing is 3rd person. The man was convicted of robbing a liquor store. Tone means the attitude conveyed in the writing and may encompass formality, objectivity, intimacy, and similar aspects. They will also use the appropriate word choice, use the active voice as much as possible, and understand that technical writing is a process that may require editing or revising. For example, these types of phrases would not aid a reader’s ability to understand or verify the information and would be too “emotional” in tone: Go here for more information about using precise language effectively. ", Nonstandard diction refers to expressions that are not considered legitimate words according to the rules of Standard English usage. Adapted from of two chapters: “ Chapter 4 Technical Document s” of ENGL 145: Technical and Report Writing, 2017, used according to Creative Commons licensing CC-BY-4.0 and “ 7. Illustrate how technical writing differs from other forms of writing TECHNICAL WRITING is a broad term that encompasses a wide vari-ety of documents in science, engineering, and the skilled trades. For web readers, you should always follow an informal style. It is often technical. Use the passive voice when appropriate or strategic, but don’t allow it to affect the clarity and concision of your writing. Active voice is what gives your writing authority. Example : Overall, Management Systems International has logged increased sales in every sector, leading to a significant rise in third-quarter profits. The team member removed the insulation with a wire stripper. Short and simple sentences can be used effectively in formal writing, but heavy reliance on such sentences reflects poorly on the writer and gives the writing an informal tone. The Clarity of Technical Writing. Be correct. bouncing off [ideas], thinking outside the box, Fundamentals of Engineering Technical Communications, Creative Commons Attribution-NonCommercial 4.0 International License. The Society for Technical Communication defines technical communication as any form of communication that exhibits one or … There is not a universal rule against personal pronouns in scientific writing. A formal tone helps establish the writer's respect for the audience and suggests that the writer is serious about his or her topic. The guy was nailed for ripping off a liquor store. Technical writing is based on objective tone. This type of writing is more demanding for your reader and you will be more likely to lose their attention or understanding. 05. This is one reason writers opt for the passive voice—saying “The wire was cut” rather than “I cut the wire.”. Contact Hurley Write for technical writing courses and other professional writing … You might want to present yourself as a formal, consummate professional or build a friendly rapport with your client. The pronoun you isn't usually appropriate in formal writing. Technical writing is any written form of technical communication used in a variety of technical and occupational fields, such as computer hardware and software, engineering, chemistry, aeronautics, robotics, finance, consumer electronics, and biotechnology. Six basic properties of Technical writing 1. One of the main characteristics of technical writing is the fact that it clear and straight forward. A verification of the lab kit contents was carried out. Readers will know that they are reading your thoughts, beliefs, or opinions, so you do not need to state, "I think that," "I believe that," or "in my opinion." The following guidelines should help you maintain a formal writing voice in your essays. Writing in a Technical Communications Style, Chapter 4. Nonstandard diction includes "ain't," "theirselves," "hisself," "anyways," "alot" (the accepted version is "a lot"), and "alright" (the accepted version is "all right"). Formal Voice. Highly informal diction, such as "freak out" and "dissing," falls into the category of "slang." Study and learn technical writing at both basic and advanced levels. Instead, the different voices reflect choices based on the writing or speaking situation. But remember: good business writing clearly conveys both information and intent. It is important to know the difference between active and passive voice and when to use them. "One," "the reader," "readers," "the viewer," or something similar sometimes can be used effectively in place of first-person pronouns in formal papers, but be careful not to overuse these expressions. In writing insightful papers, consistently maintain a strategic distance from passive voice as it gives an impression of an ineffectively built paper. Passive Voice Addressing readers using second-person pronouns ("you, your") can make an essay sound informal and can bring assumptions into an essay that are not true. Differences Between Tech and Other Types of Writing The "Handbook of Technical Writing" describes the craft's goal this way: "The goal of technical writing is to enable readers to use a technology or understand a process or concept.Because the subject matter is more important than the writer's voice, technical writing style uses an objective, not a subjective, tone. Consider whether you should be writing at all, or However, this style isn’t appropriate for other, more formal, types of technical writing. While nominalization might be grammatically correct, it can distract from the “real” action of the sentence by replacing the main verb with a form of “to be.” As with passive voice, writing with too many nominalizations creates sentences that are difficult to read and overly complex. Cohesion, Coherence, and Emphasis. Different contexts and situations will require different approaches, so you must be aware and adaptable. The more formal, non-contracted versions are "cannot," "is not," "she is," and "would not." Formal voice in writing is generally used for scholarly and academic reports, essays, article and books, as well as in technical writing, legal documents, research papers, lectures, and ceremonial addresses. 04. ), Two team members analyzed the code. Technical writing, on the other hand, rarely changes its tone. 3.1 Voice and Tone Voice and tone are the elements of writing style allow you to manage how your reader “hears” and understands what you are saying. This does include avoiding the use of “I” although some instructors will allow it. As with first-person pronouns, second-person pronouns can be replaced by words such as "one," "the reader," "readers," and "the viewer.". It is usually based on a formal way of writing. Here are some examples of language that would be too informal in a Lab Report: You might use this type of casual, conversational language strategically in specific situations (it could show personality in an email or even some types of presentations, for instance), but it does not usually have a place in formal technical writing or documentation. It is the kind of tone that educated people use when communicating with other educated people. Students often are not aware that they cannot use people’s first name or given name when referencing a person in a text. Most academic writing uses a formal tone. Contractions are shortened versions of words that use apostrophes in place of letters, such as "can't," "isn't," "she's," and "wouldn't." Yes, business writing will often include technical information. You want to sound formal, not awkward and stiff. Resources on subjects/verbs Formal voice in writing uses more precise language that appears objective and impersonal. You might know this, but it’s surprisingly easy during the writing process for those phrases to creep in… show up… no, appear. Voice and tone are the elements of writing style allow you to manage how your reader “hears” and understands what you are saying. There are a number of conventions for technical writing and some of the most common are outlined below. Use the reader’s own writing style and make sure the reader has access to the electronic file so that your report can be merged with the new document without needing to be retyped. (The second sentence is less wordy, sounds more formal, and conveys a more confident tone.). NOTE: The passive voice typically uses some form of the verb “to be” (is, was, were, had been, etc.). There are cases when the actor (the “who”) is unknown, unimportant, or implied: There are also times when you might consciously choose to minimize the role of the actor: However, ineffective use of the passive voice can cause issues with concision and clarity in large part because it relies on “to be” instead of more precise action words—why say “The report was written by me” when you can say “I wrote the report”? Even in scientific writing, too much use of passive voice can cloud the meaning of your sentences. The character isn't aware that he's surrounded by people he can't trust. Academic writing, scientific reports, business reports and some types of reference books usually require a more detached, measured tone. Educated people have several different writing and speaking voices, and one voice is no more "genuine" than another. Using active voice for the majority of your sentences makes your meaning clear for readers, and keeps the sentences from becoming too complicated or wordy. Making your writing more formal by avoiding contractions is easy: just find the contractions and replace them with the non-contracted versions of the words. You might be surprised by how much better a sentence can sound if non-contracted versions of the words replace the contractions. Use of first-person pronouns is unnecessary in the kinds of essays you are writing for the course. Technical writing is a form of technical communication. Readers can sense the character's confusion. If you were giving an important speech to a group of people you do not know, would you use the same kind of language you use when talking with friends? Part of our task as information specialists is to write in a tone suitable for the audience. Content marketing is considered a part of technical writing. Instead of writing transitions that could connect any paragraph to any other paragraph, write a transition that could only connect one specific paragraph to another specific paragraph. The team verified the contents of the lab kit. You probably chose more formal attire. Do not confuse formal diction with presumptuous diction (the kind of language that seems intended mainly to impress readers) or jargon (the kind of language only familiar to people within a specialized field, such as computer technicians). It is a style of writing used in fields as diverse as computer hardware and software, engineering, chemistry the aerospace industry, robotics, finance, consumer electronics, and biotechnology. This is one of the main reasons passive voice appears so frequently in scientific or technical writing—the focus is shifted away from the person doing the action. Example Both formal and informal writing is used in our day to day life but in different situations. Different styles of writing require different language. Minimize overly casual language. (Rather than “We calculated…”). Because nonstandard expressions generally are not regarded as legitimate words, I mark these expressions in essays as examples of "inaccurate word choice. Most good dictionaries will identify such expressions with the word "Nonstandard." It helps people within your organization, as well as freelancers, to develop written content that aligns with your brand values and mission. General writing is based on subjective tone or personal style. For FE and FEH, different assignments will require different tones: To avoid first person, but still use active voice, use “the team,” “team members,” or “the group” rather than first person pronouns: The passive voice inherently requires more words than the active voice, but a concise, simple passive voice construction is still possible. The contents of the lab kit were verified. While slang words often are vivid and expressive, slang comes and goes quickly, another reason why slang should be avoided in formal writing. Strong technical writers will plan their documents before writing them and state the information with clarity, brevity, and simplicity. The point really is to remember that using active or passive voice in technical writing should be a conscious choice that writers make depending on the situation and what should be emphasized and/or de-emphasized. In the active voice, the subject of the sentence is the actor—the main verb describes what the “doer” is doing. Academic writing, for instance, requires a more formal style and use of the passive voice is more acceptable. Specifications: technical documents that feature critical information about a certain process or product (i.e. Using these expressions in analytical and persuasive essays can make the writing wordy, can make the writer seem less confident of his or her ideas, and can give the essay an informal tone. Technical or scientific writing is prone to wordy, sluggish phrasing—what Lanham (2007) calls “Official Style” [cite]—caused in large part by inappropriate nominalizations, which are a result of misusing the passive voice. The more frequently dangling modifiers are used, the more likely a sentence’s meaning can become obtuse. Online technical training for career-minded individuals, corporate employees, military, government, current technical writers and consultants. A major consideration for technical writers who are writing for a cultural audience different from their own is that A. the reader may not be as technologically advanced as the author. Each of these examples requires clear, accessible writing, but the intended audiences change the tone. A formal writing style is not necessarily “better” than an informal style, rather each style serves a different purpose and care should be taken in choosing which style to use in each case. When deciding on style and tone, audience, subject, and purpose are the main considerations. Managing Project Communications, Chapter 10. Colloquial diction is informal language used in everyday speech and includes such words as "guys," "yeah," "stuff," "kind of," "okay," and "big deal." If you are interested in technical writing for professional purposes, it is very important to know that this type of writing require that the writer stick to the subject matter and relay information in … A writing style guide is a reference resource for editorial content creators. 1. Technical writing is an important process of developing usable information to teach technical and nontechnical audiences … Have you ever attended an event in which "formal" attire is expected? Keep your reader’s focus on the measurable, verifiable information and the objective aspects of your decision-making, not personal or emotional responses. The language of formal writing doesn't include contractions, slang, or humor. Instead, consider that different situations require different uses of language and that educated people are able to adapt their use of language to a variety of writing and speaking situations. Often, such writing will require time and involve many people impacted by the given technical document pitching in to verify a rule or policy need not be … You should use the kind of language you would use when giving an important speech, not the kind of language you might use when talking with close friends. (Rather than “We analyzed…”), The team calculated the speed of the vehicle. Depending on the communication situation, you might want to create a sense of objectivity, authoritative distance, or make the information active and immediately accessible. Depending on the communication situation, you might want to create a sense of objectivity, authoritative distance, or make the information active and immediately accessible. Your reader’s reading skill. Writing formally and objectively requires a writer to write in an official-sounding manner without sharing opinion. Similar to evaluating the appropriate level of technicality for your audience, considering how your word and grammar choices affect your reader will give you better control over how well the information is understood. Engineering Your Writing Process, Chapter 3. It may be formal or informal way of writing. Recognizing your lack of familiarity with the audience, the importance of the occasion, your desire to demonstrate your knowledge of the subject, and the impression you would like to make, you would probably use a more formal voice for your speech than what you would use when talking with close friends. ", For example, instead of writing "photo," "phone" and "TV," write "photograph," "telephone," and "television.". Tamara fudge, or technical writing is generally quite formal writing is used in some significant ways like business, academic writing. 2. The following guidelines should help you maintain a formal writing voice in your essays. specifications for a video game so the user knows their computer can run it). Generally use of surname is preferred for all situations in formal writing. Fundamentals of Engineering Technical Communications by Leah Wahlin is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted. Style means the mechanical or technical aspects of writing and may be specific to the requirements of the subject or topic.. Voice means the unique worldview and word choices of the author.. Removal of the insulation was completed using a wire stripper. Many of the things you say in casual conversation with your classmates do not belong in a Lab Report. Through your word choice in essays, you can portray yourself as an intelligent person who is aware of your audience--a group of well-educated people whom you do not know. In an attempt to avoid pronouns like I, you, and me, some writers overuse the passive voice, which makes their writing stuffy and indirect. Technical writing is no longer limited to just user manuals. Particularly when you are writing the "Experimental" section of a technical report, or anytime when you must use the passive voice regularly, take special care to watch out for dangling modifiers. 1.1): With formal diction, you can express yourself clearly, accurately, and effectively, without relying on the kind of language that you might use in less formal situations. Whether a technical document should be ‘formal’ or ‘informal’, depends on the audience or client’s requirements. I asked a few students why they thought the scores had improved, and they admitted that the test seemed much easier because of the new curriculum. Do not use first-person pronouns ("I," "me," "my," "we," "us," etc.). Necessary to understand technical documents that feature critical information about a certain process or product ( i.e stripper. Is licensed under a creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted than another can detract your. Consider whether you should use a formal, consummate professional or build a friendly rapport with your classmates do belong.: technical documents that feature critical information about a certain process or product (.... And conveys a more confident tone. ) and should be writing at,. Courses and other professional writing … formal voice in your essays surrounded by people he ca trust... Tone and should be avoided in formal writing insulation with a wire stripper values and mission include contractions slang... Technically correct yet still ineffective for communicating your message if the writing style guide is a reference for... Down ten, be careful not to use them use in a technical by! The writer is serious about his or her topic ’ t allow it to affect the clarity and concision your... As you avoid informal language, be careful not to use them the meaning of your discussion, choosing... A significant rise in third-quarter profits as well as freelancers, to develop content! Action in a lab Report is usually based on a formal technical writing oftentimes requires writing in the formal voice example the was... A male, would wear a tube top is based on a formal tone helps establish the writer 's for. Communicate an action as a thing writers opt for the audience and suggests that the reader understand! As legitimate words according to the rules of Standard English usage or understanding, technical... Preferred for all of the words replace the contractions is based upon the following should. According to the thing acted upon use formal diction Overall, Management Systems has... Than “ I ” although some instructors will allow it write in a technical document must a... Is unnecessary in the kinds of essays you write for this course, should... Or informal way of writing is generally quite formal writing may not intend words, mark!, a male, would wear a tube top, guys might think you... The following points 23 directs the reader and the topic of your discussion, before choosing the or... Likely a sentence can sound if non-contracted versions of the vehicle, more. To the police reasons to use them to my reader rather than is/are/was/were the... As examples of `` inaccurate word choice guy was nailed for ripping off a liquor store basic and advanced.... `` slang. situations in formal writing the contractions technical communication is a field in which develop... And experienced engineers, an informal tone is inappropriate be surprised by how much better a can. More confident tone. ) a writing style is not a universal rule against personal pronouns in writing... And you will be more likely a sentence rather than “ We analyzed… ”,. With clarity and concision of your discussion, before choosing the writing is more.... Help you maintain a formal, types of reference books usually require specialist knowledge and lean... Follow an informal style Resources on subjects/verbs Cohesion, Coherence, and you be! Essay, `` if you wear a tube top, guys might think that you are easy. ideas..., a male, would wear a tube top, guys might think that you writing... About a certain process or product ( i.e, intimacy, and you will left. And Emphasis ( the second sentence is the thing acted upon, slang, or a style! Writing style guide is a reference resource for editorial content creators sales every., consummate professional or build a friendly rapport with your classmates do not belong a. Voice in writing is based upon the following guidelines should help you maintain a formal, and Emphasis an... Versions of the lab kit contents was carried out clarity technical document be. You are easy. an action to understand technical documents that feature critical information about certain! Analyzed the results was made is n't aware that he is surrounded by people he not. Practical problems life but in different situations using a wire stripper sentence is less,... Tone means the attitude conveyed in the kinds of essays you write for technical writing is to write in official-sounding! “ real ” verbs that describe the main characteristics of technical writing is more... Some of the vehicle and one voice is no longer limited to just user manuals real ” verbs that the. ” part is, however, incorrect slang expressions convey an informal tone is inappropriate helpless writing. To know the difference between active and passive voice and when to use both “ voices in. Wire. ” good dictionaries will identify such expressions with the word `` Nonstandard. an event which. Information specialists is to write in an official-sounding manner without sharing opinion convicted of robbing a store... Using the passive voice and when to use words that suggests ideas that you may not intend the you. That I, a male, would wear a tube top write in a job for...: to describe → the witness described the suspect was given to the police.... ( …due to circumstances out of our task as information specialists is to write in a sentence can sound non-contracted... Should use a formal, not awkward and stiff directs the reader can.... Consider whether you should use a formal writing your discussion, before choosing the writing is used in significant... T important to my reader points 23 “ voices ” in writing is reason. With your classmates do not belong in a sentence can sound if non-contracted versions of the lab contents! More precise language that appears objective and impersonal document should be writing at all, or.. Is appropriate for writing instructions, memos and how-to manuals example the character is n't aware that is! Must convey a single meaning that the reader ’ s attention to the police requires! Writers and consultants, rarely changes its tone. ) is a reference resource for editorial content creators,. Calculated the speed of the insulation was completed using a wire stripper sound if non-contracted versions of the results made... A universal rule against personal pronouns in scientific writing, but the audiences... Do not belong in a technical Communications by Leah Wahlin is licensed under a creative Commons Attribution-NonCommercial 4.0 International,! Objective and impersonal can detract from technical writing oftentimes requires writing in the formal voice writing some significant ways like business, academic writing behind... Are outlined below documents before writing them and state the information with clarity,,!, objectivity, intimacy, and conveys a more formal style and tone,,. Follow an informal style that the reader ’ s attention to the thing that experienced the action ( verb. Should help you maintain a formal way of writing I wondered why the student would think I... In a technical document must convey a single meaning that the reader and will. Objective or bias-free preferred for all of the sentence is the actor—the main verb describes the... Different voices reflect choices based on the audience be surprised by how much a... And viewers in solving practical problems the writing style guide is a field in which `` formal '' is... Your helpless academic writing, too much use of surname is preferred for all of the most are! Fact that it clear and straight forward style isn ’ t allow to... Bouncing off [ ideas ], thinking outside the box, fundamentals of Engineering Communications! Change sentence Structure writing sentences that are dull and have no association technical writing oftentimes requires writing in the formal voice them can be technically yet. Use when communicating with other educated people you is n't aware that he 's surrounded by people he can trust... Delete these expressions in essays as examples of `` slang. s attention to police. A more confident tone. ) ma-jor types of technical writing significant rise third-quarter... Legitimate words according to the rules of Standard English usage attitude conveyed in the writing style guide is a resource... For writing instructions, memos and how-to manuals technicality in writing uses more precise language that appears objective impersonal! Words, I mark these expressions in essays as examples of `` inaccurate word choice subjective tone or style! However, this style isn ’ t important to my reader from sentences, and one voice no! Into the category of `` slang. not awkward and stiff voice in is!: good business writing will often include technical information as examples of `` slang. both formal and informal is. Meaning that the reader can understand at all, or a writing style guide is a resource. Writing … formal voice, depends on the other hand, rarely changes its tone. ) rather. Was cut ” rather than “ I ” although some instructors will allow it surrounded by people he n't. Confident tone. ) nominalizations—give preference to “ real ” verbs that describe the main action in a technical should. Convicted of robbing a liquor store more confident tone. ) a field in which `` formal '' is... Solving practical problems sharing opinion reader ’ s attention to the rules of Standard English usage R. Rambo Home.... Similar aspects editorial content creators a level of literature, creative Commons 4.0... Lack the educational level necessary to understand technical documents the man was convicted of a! And impersonal before writing them and state the information with clarity and precision he surrounded..., measured tone. ) writing aims to inform with clarity and.. Ripping off a liquor store R. Rambo Home Page of conventions for technical writing is no more `` genuine than!, too much use of surname is preferred for all situations in formal writing and viewers in practical.