Why have you chosen to go with a certain What would you do next? Why UX Matters When it Comes to Attracting the Best Job Candidates The scope of the problem being solved? Or do they question if it is the right … Walk through your new design and describe your rationale for design changes you’d like to make. Do they know what they would do next in order to assess how good their designs are, and move the designs into production? Of course, it is questionable to ask people to work for free. Candidates: remember that your interviewer has no doubt For Fred Lee, Small Planet’s chief experience officer, trying producers? Do they uncover constraints and/or make assumptions about requirements and constraints in order to solve the problem? Why did you choose to use an icon as opposed to 1-on-1 interviews are the traditional one candidate at a time approach to hiring, where questions can be more direct and more information about the candidate can be shared. Do they think visually and generate a lot of ideas before narrowing down to a particular solution? Design a product / user interface that allows users to find gas at the best price. Register now, UX design is a very feedback-heavy field, and Halk is With over five billion dollars under management, the firm focuses on a broad range of areas including consumer, enterprise, education, advertising, financial services, semiconductors, health, big data, agriculture/food, sustainable energy and robotics. Learn what UX design interview questions you should ask at your next interview. always be honest in answering: “Be prepared, come in knowing a little bit about us as a When attending a candidate’s presentation, here are some things to look for (the Four P’s): A design exercise is often a useful tool for seeing how an interaction / product / user experience designer thinks and approaches problem solving. What Most People Say: “I don’t have a process. In this segment of the Recruiter Q&A Series, Tom Riley provides insights and advice for candidates interested in pursuing an opportunity in our Client Experience and Digital group. employer. After you decide the candidate is worth bringing back and the candidate has also expressed interest in continuing to talk to the company, then assign the design exercise (or skip the exercise if there is such a large body of work or you have previous experience working with the person). I was blessed with a new headcount of 3 and started interviewing product designers immediately. to UX/UI work. Do the deliverables help stakeholders understand what the tradeoffs are and what should be built? Last year I had the privilege of rebuilding a design team from scratch. What would motivate you to come to work here every day. An ideal project is one that best illustrates your design capabilities. * There is more to interviewing than tricky technical questions, so these are intended merely as a guide. We expect you to bring your own laptop, but please let us know if you need a laptop for the presentation before you arrive. Do they just solve the problem they are given? Like Halk, he’s looking for designers Thanks. But don't be surprised to find hiring managers are also focused on building a great creative team that's adept at client communication, as well as communicating with other members of the team. It might differ depending on what you want to focus on. The presentation can be as informal or as formal as you would like. (If the opportunity is a leadership role in which they would be hiring and leading others) How do you feel about hiring and managing a team? ready to defend their designs… and bring their own questions to challenge the modus operandi of their potential In the world of user experience (UX) design, where What would you describe as your superpowers? spent considerable time reviewing your portfolio, and will no doubt want to ask individual job descriptions. If you want to hire the perfect … Not every “A” candidate worth hiring will be able to answer them all, nor does answering them all guarantee an “A” candidate. For example, do they take requirements and constraints given to them at face value, or do they think outside the box? you might bring to the table is important.”. who will defend their process and design decisions. Great designers will understand how to engage in a process of divergent thinking, where they generate a lot of ideas, even if they are crazy, and then converge to viable ones based on feasibility, viability, and usability. Actual salary offered by employer may vary. big companies—are you looking at. I would mention more about how you evolved into a designer. Tell me about an assignment that was too difficult for you. “Design is a lot about the notes you don’t play—we’re looking for people to cut things from design to make it a better experience,” Halk added. Tips and advice when interviewing for User Experience jobs We recently sat down with Vanguard recruiters and asked them to share tips and best practices for interviews. However, you need to adapt the structure and content of your interview to your project and to the stakeholders you are dealing with. structure and prioritize information in a certain way? Do they take the exercise at face value and start drawing screens right away, or do they go beyond the interface and think holistically? People can be found based on name, email, location, and interests. I go with my gut instinct. user feedback and empathize with what customers need; it’s not just about your “hard” Clearly articulate user goals and tasks that need to be supported in the UI and how you would move users through the site to help them achieve their goals. prediction of the salary you might earn, customize the prediction in your Dice You can learn a lot about UX professionals before you ever speak to them by looking at their resumes and portfolios, which will help determine the candidates who are worth investigating further. What constraints, requirements, and assumptions are you making with your design? (For example, did it start with insights about the target users, and if so, how did they gather those insights? are the lowest barrier to entry; they are also skills that are often found in What is your specific role in your current Because of the importance of this “human factor,” anyone spreadsheets, or standups? In the same way asking all candidates the same questions is important to evaluate each one fairly and as objectively as possible, having a prepared list of questions to ask interviewers helps candidates be deliberate and consistent in … You will have 45 minutes for your presentation followed by 15 minutes of Q&A. Please don’t show any work that is confidential. Ideally you have a balance; recognize that some things that count the most cannot be counted. Khosla Ventures is headquartered in Menlo Park, Calif. Why are you interested in this [opportunity / company]? this by recognizing patterns in the more than 600,000 salary data points to infer The 1:1 interview is your chance to assess soft skills: self-awareness, social awareness, self-management, and relationship management. Burning Glass, which analyzes millions of job postings across the county, and company and your latest projects? and process. Copyright ©1990 - 2020 Dice . Interviewing your UX interviewer. How would you manage such conditions so that there is a good design outcome? to emphasize during an interview? Don’t go over your work history in this presentation, since people will already be familiar with your resume. jumping-off point. If you’re a candidate, prepare and practice using this common list of UX interview questions. In this format, it is much easier for the interviewer to ask additional questions to better understand responses and to gauge the accuracy of the answer. Keep the lines of communication open He has written for FierceMarkets, Popular Science, eWeek and other publications. Almost everyone goes through the … interviews). Free interview details posted anonymously by Cognizant Softvision interview candidates. driven by the candidates themselves, with open-ended questioning designed to Not many other things are as nerve-wracking as sitting in front of a complete stranger and trying to prove your market worth in 60 mins. please that you’re just saying ‘yes’ to every question that comes your way.”. An interviewer might ask you questions designed to ferret users “flow” through a particular design, and how much friction users Tell them what inspired you to start (or join) this company, what the opportunity is, what is the problem you’re trying to solve (from a user’s perspective), who has funded you, and who your advisors are. Tell Me About Yourself. How did the designer iterate and refine the concepts? Include examples that best illustrate your unique skills, interests, and abilities, and best exemplify your approach as a designer. “I’m generally looking at principles over the technical skills. Be wary of candidates who are uninterested in keeping up to date with trends and tools in the industry. Because you’ll have UX candidates meeting with several people from your team, plan to have the candidate have all (or as many) interviews in one day after your initial phone screen. Whether you're a candidate or interviewer, these interview questions will help prepare you for your next UX design interview ahead of time. If any of these are mentioned in the job posting, it seems Suppose you’ve heard through the grapevine that a key stakeholder has rejected your design and hates it. about those, too (some companies love trying to trip you up a bit in Some example questions: In addition to asking candidates questions, give them a chance to ask you questions as well; this is especially important if you are in “sell” mode and are working hard to get the best talent on board. You just take a look at the work they’ve produced. questions; as you might expect, they use the candidate’s existing work as a Check out our FAQ You will have one hour to talk about one or two specific projects you have worked on. “Candidates can decline to have the video interview, but the law doesn’t require that employers provide an alternative. How do you handle a situation where the boss is wrong? (It’s OK if it isn’t, as long as the designer is a good problem solver and is eager and willing to learn.). aka Can you talk the talk? Show us your work along with your process. Ask questions that help you get to know the person and gauge what their superpowers are and what they’re passionate about. What user problems were they trying to solve? While every company has some variations in the way they interview UX candidates, the UX interview process generally works like this: A candidate submits a resume—and a portfolio, if a designer. Problem setting. The Big List of 119 UX Interview Questions. If you have a particular passion or interest outside of your professional work, feel free to spend the last 5 minutes talking about it. Use of this site is subject to certain, solves Good luck! What have you learned from your mistakes? Did they initiate the project or was it initiated by someone else? UX Designer Interview Questions. How do you handle this situation? Suppose you are in an environment where the company is iterating quickly and pivoting frequently. Use specific examples to walk us through your design journey from the beginning to the end of your involvement. Optional: A candidate performs an at-home task. If initiated by them, how did they champion the project and get buy-in? all problems no matter how esoteric. As you might expect, there’s a lot of education and training necessary to master these. Be aware of some common pitfalls with design exercises: Here are some examples of design exercises that have worked well for me: Pick any website (or mobile app) you use and redesign it to improve the aesthetics and experience. (Or, if you’re trying to sell them on it, tell them why this opportunity is exciting and worth considering.). The big list of 119 UX interview questions to prepare for and to get that job offer. Personal site. What would they do if they had more time? 40+ candidates in 90 days. out your larger plans; make sure you prepare for these: It’s also helpful to know which skills are considered “foundational” Do they fully comprehend all aspects of the discipline? graphics, but I’m willing to learn.’ Have a point of view—don’t be so eager to Stakeholders? Prepare appropriately; “It’s hard to talk about design without looking at something—that’s a good way of figuring out how they solve problems.”. impact the salary. Design an elevator control pad for a 1000-story building. accurate predictions on even uncommon combinations of job factors. Ideally, these resumes will show the impact of their UX work on products that have already launched. Tell me about a time when you helped resolve a dispute between others. out,” he said. Describe your process for designing prototypes. all problems no matter how esoteric, As Blockchain Industry Shifts, Tech and UX Skills in High Demand, When Good UX Means the Difference Between Safety and Disaster, 14 Top Skills for Video Game Designers to Learn. Would you find that energizing or would that stress you out? You could talk about how UX relates to striking empathy with your users and how it should be a seamless experience that is natural for them to go through. Do they expand the scope and think strategically, or are they focused on tactical details? (In some companies, design decisions are data-driven, and in other places, decisions are more intuitive, or there is no data available. Do you work in How did you make decisions on what to include, What 3 words would you use to describe yourself? design skills. Soft skills are as important as hard skills when hiring UX people. The starting point of every interviewer is you. Since then, you’ve moved on to another solution. given combination of job title, location and experience, the Dice model can make A UX Designer studies trends and design to create applications that are used by as many users as possible. Interviewing for any position is not a one-way conversation. In addition to reviewing any work you perspective of multiple stakeholders? Comprehensive, community-driven list of essential UX design interview questions. UX design job interviews evaluate a candidate's creative aptitude and talent for design thinking. What do employers want, and which ones do you know well enough Alternatively, start with the portfolio presentation, followed by 1:1 interviews. You have tried talking to this colleague, but you have seen no improvement so far in the quality of his/her work. Giving the candidate an opportunity to present and show their work is a great way to assess experience, level of taste and sensibilities, problem solving approach, and how he/she thinks. When interviewing UX Designers the ideal candidate should have an impressive portfolio of work and excellent interpersonal skills. Some things you want to look for when assessing a design exercise: For the most complete picture of the candidate, have the candidate meet with 4-5 interviewers. Candidates for UX designer roles need to come to the table with solid technical skills. (Good designers think about how things could be better.). For a head of design, for example, you should include the head of engineering, the head of product, the CEO, and other designers and front end engineers. January 4th ... select the interview questions based on the competencies you’re evaluating. are the skills needed for day-to-day tasks in many roles. Who were the designer’s peers? Do you prefer working alone or in a team? Give me an example of a time when you were able to communicate successfully with another person, even when that individual may not have personally liked you? What kinds of projects and problems do you enjoy working on? at the app, and let us know what changes they would make, and that helps us More than 5 gives you diminishing returns and fewer than 4 is not a strong enough signal to know whether to hire someone, unless they are extremely good or extremely bad. While a few interviewers are concerned about getting the work done, most of them are focused on the process of getting the work done. Candidates What negative thing would your boss say about you? 2. Here are some examples of these open-ended, design-focused about why you made certain decisions. draw out their ideas Ideally we’d like to see how your experience is relevant to the challenges you would face at our company. a key goal during the interview process. to figure out if the UX design applicant has any sort of product sensibility is The more specific you can be, the better we can understand what you potentially bring to the table. does a great job of breaking down skills into discrete categories: Necessary skills Most of your design interviews, you will be asked this question. Company Y offers a directory of people that users can search and browse to discover other people who share their interests. How do they define the problem? They want to assess the candidate’s abilities to think creatively on a project. “We try to leave it open-ended to understand their thought process and their rationale behind their decision-making,” Halk said. Look for answers that illustrate the candidate’s expertise and knowledge of the industry. How are you at interacting with developers and How much time would you want to spend on design leadership vs. hands on design? These are all ingredients for emotional intelligence which are critical for design success. This is an alternative to “walk me through your resume.” The interviewer … It is especially helpful to include this as part of your interview process when recruiting junior designers who don’t have many work samples to show, and/or candidates whose past work is still confidential and can’t be shared with others. What other kinds of places—startups, agencies, Unlike Some logistical details for the presentation: For user research candidates, you might change the language to be more about the research: The portfolio presentation is a chance for us to get to know your process and your research accomplishments. experience as they interact with the software (and the hardware). Ideally we’d like to see how your experience is relevant to the challenges you would face at our company. work is often “invisible,” in the sense that users sometimes don’t even Through the process of designing a solution to a difficult problem, your stakeholders want to go back to a direction you collectively designed and explored a few weeks ago. UX designers are usually responsible for conducting user research, designing user work flows, documenting user stories, building interface wire frames and testing functional mock-ups with users. It’s more important for the applicant to convey how they solved the problem as opposed to what tools they used.”, Membership has its benefits. A candidate should mention some of these facets of the design process and why they are important. ), What role did data have in making design decisions? Do they understand and state user needs and define goals and tasks? I've been interviewing UX candidates. Do they understand how this project fits into the larger strategic vision? You are working with a coworker who constantly makes mistakes that affect customers and impact your ability to do your own work. (Do they take ownership of the problems and proactively try to address them, or are they resigned to play the role of victim? Does their job history look relevant. Don’t speak in vague, general terms. It’s important to set the right expectations for the candidate for the portfolio presentation, otherwise you may find the candidate comes in completely unprepared to share anything meaningful enough for you to make a hiring decision. How would you handle that? (Look for self-awareness and introspection), What would they do if they had more time? Sign up for a free Dice profile, add your Khosla Ventures provides venture assistance and strategic advice to entrepreneurs working on breakthrough technologies. interview itself. Neither is “better” than the other; the intention of the design exercise is to understand how the candidate thinks, approaches problem solving, and whether their focus is a fit for your needs and culture. A phone interview is the first step of the interview process. Explore the most common moves for a UX Designer. “Do you consider yourself a purebred UX designer?” Try to avoid hybrid candidates that are trying to … Describe a difficult decision you had to make with your managers / leaders in the company? Did the designer create several different concepts to test the edges of different points of view? The interview panel should include all the stakeholders for the role and the peers who will work most closely with the candidate. Distinguishing skills (advanced skills called for occasionally) that truly differentiate candidates applying for various roles. How have you collaborated with other members of your team? Can they critique their own work? Lee also cautions applicants against coming into the shop This is a tricky balance to strike but when done well, you’ll quickly see how they think and approach problem solving. Free interview details posted anonymously by Amazon interview candidates. What has been the most interesting project you have worked on and why was it interesting to you? Estimated base salary using job title, location, and skills. Learn what UX design interview questions you should ask at your next interview. The phone screen is an opportunity to make sure the designer and opportunity are potentially a good fit for each other, based on obvious criteria: salary expectations, role and responsibilities, skills required, potential interest, and communication skills. Did the designer work as part of a larger design team and if so, what role did he/she play relative to other people on the team? person, job candidates for UX positions at companies big and small better come Here is an example of what you can tell/send the candidate before they come in for the interview: The portfolio presentation is a chance for us to get to know your process and your design accomplishments. Nathan Eddy is a business technology writer and a graduate of Northwestern University's Medill School of Journalism. This way, you can set aside an hour at the beginning of the day for the candidate to review his/her portfolio with the team. In the world of user experience (UX) design, where aesthetics are subjective and intuitive reasoning differs from person to person, job candidates for UX positions at companies big and small better come ready to defend their designs… and bring their own questions to challenge the modus … 2 Cognizant Softvision Senior UX Designer interview questions and 1 interview reviews. How would you approach a design problem from the any other projects you have online—just in case the interviewer decides to ask realize how they’re being expertly guided through an experience. At the end of the day, hiring remains an art, a science — and a lot of work. Certainly a thorough review of their portfolio is the best starting point. For a closer examination of UX skills, we can turn to State Farm interview details: 2,640 interview questions and 2,314 interview reviews posted anonymously by State Farm interview candidates. Dice's predictive salary model is a proprietary machine-learning algorithm. likely they’ll be brought up during the job interview. Is there anything about your current job or previous jobs that you don’t want to do again? aesthetics are subjective and intuitive reasoning differs from person to other professions, providing a springboard for people to launch into a career Write the problem statement so that it’s clear what needs to be designed, with some room for interpretation. We are hiring a UX consultant, had a broadstrokes session with the company, liked their work, think the candidates are ok and now want a more concentrated interview with the specific UX consultant that will be embedded into the scrum team. Because you’ll have UX candidates meeting with several people from your team, plan to have the candidate have all (or as many) interviews in one day after your initial phone screen. You will have half an hour to talk about one or two specific projects you have worked on (including time for Q&A). UX apprentice provides a fairly well-structured template which can be used as a cheat sheet. Setting them an assignment is equally important. What kinds of problems do you enjoy working on? Assume that everyone present will already be familiar with your resume. Give me an example of a project where you disagreed with the stakeholder or client’s direction and tell me how you handled it. What understanding of the users did the designer have, and how did he/she gather insights? And interviews are supposed to be mutual. Methods for evaluating a UX (user experience) designer might seem obvious. LinkedIn Profile. many other salary tools that require a critical mass of reported salaries for a All interviewers should attend the portfolio presentation. ), Is there anything they wish had been done differently? Dice predicts salary ranges based on the job title, location, and skills listed in What are the tradeoffs you’re making with the design and why? The firm was founded in 2004 by Vinod Khosla, co-founder of Sun Microsystems. What do you love doing? How did the designer approach solving the design problem? Defining skills 36 Amazon Senior User Experience Designer interview questions and 26 interview reviews. User Experience, or UX, should be considered in the employee experience, from interviewing and onboarding right through to the culture of the company. Either is OK; just know what their attitude towards data is and how that fits into how decisions are made at your company. must be open to feedback: “We expect someone coming in for a job to have looked There are several ways to include a design exercise in your interview process: One way to structure interviews with is to schedule a half-day interview for the candidate to come in for the exercise, followed by a presentation of his/her portfolio and design exercise. Next interview Say: “ I ’ m generally looking at, etc ) an ideal project is that... The interview questions will help prepare you for your next interview, a science — and a of! Done well, you ’ ve moved on to another solution might differ depending on what include! That some things that count the most interesting project you have a balance ; recognize that things... Several different concepts to test the edges of different points of view evaluating a designer! Ux will likely comprise the bulk of your involvement these interview questions to prepare for to! A proprietary machine-learning algorithm not a one-way conversation role in your current company and your projects! Search and browse to discover other people who share their interests at company... Job interviews evaluate a candidate or interviewer, these interview questions and interview! & a dead weight candidates a thorough review of their UX work on products that have launched are to... What UX design interview questions to prepare for and to get that job offer as! For free Say: “ I don ’ t, we can understand what you might expect there. The portfolio presentation, since people will already be familiar with your managers / leaders in company... Had the privilege of rebuilding a design problem work they ’ ll be brought up during job... They take requirements and constraints did they champion the project and get buy-in however you... And experience and constraints did they champion the project and to the challenges you would face at company! ) designer might seem obvious your latest projects and hates it can ferret... To know something you disagreed with: how did they gather those insights or would that stress you out would... Talk about one or two specific projects you have seen no improvement so far the! As a designer that affect customers and impact your ability to do your own work, start with portfolio... With a new headcount of 3 and started interviewing product designers immediately predictions! Should be built on something you disagreed with: how did you handle a situation where the company did gather! A UX ( user experience designer interview questions you should ask at your next interview get that offer! Should mention some of these are all ingredients for emotional intelligence which are for. This colleague, but the law doesn ’ t require that employers an! Peers who will work most closely with the design process and their rationale behind their decision-making, ” Halk.! Are dealing with claim to know the person and gauge what their are. Abilities, and assumptions are you interested in this [ opportunity / company ] they initiate project! Of ideas before narrowing down to a label some things that count the most common moves for 1000-story... At your next interview when done well, what would they do they! More specific you can be used as a designer, did it start insights... Be designed, with some room for interpretation given to them at face,! Provide an alternative to this colleague, but you have a balance ; recognize that things... Is driven by the candidates themselves, with some room for interpretation, so these all... Assess soft skills are as important as hard skills when hiring UX people interview reviews to personal sites designed... Help prepare you for your presentation followed by 15 minutes of Q &.. The work they ’ ll be brought up during the job interview s... Of multiple stakeholders the essential skills and experience are you interested in this [ /... Mention more about how things could be better. ) would motivate you to come the. The candidates themselves, with some room for interpretation have in making design decisions to use an as... Have a balance ; recognize that some things that count the most accurate prediction of the,.