Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. Steve Portigal. 2. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Steve Portigal helps companies to think and act strategically when innovating with user insights. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. In February, consultant and author Steve Portigal left behind the California sunshine to speak at the 18F headquarters. Join to Connect. Steve Portigal An experienced user researcher who helps companies harness the strategic power of insights Pacifica, California 500+ connections. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal of Portigal Consulting uses the methods of synthesis and ideation to approach this crucial next step. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. 6. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy, where he helps companies to think and act strategically when innovating with user insights. Steve’s collection of stories fills a longstanding need for the design and research community—sharing what can go wrong in the real world. Steve Portigal says being a researcher allows him to do things he would never do as his “civilian self.” A self-proclaimed introvert, Portigal recalls the kind of uncanny magic of going to dinner with a friend who’s particularly extroverted. Steve Portigal Principal Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. We help companies discover and act on new insights about their customers and themselves 3. Steve Portigal is a true user research pioneer. Design without research? Use features like bookmarks, note taking and highlighting while reading Doorbells, Danger, and Dead Batteries: User Research … Typical Development Lifecycle Iterate and improve What to make or do? (User Research Friday 2008 conference in San Francisco, CA). Skip slideshow. Anne Lamott says there are essentially three kinds of prayers: help, thanks, and wow! He is the author of Interviewing Users: How to Uncover Compelling Insights. What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Considering the Book’s Future in the iPod Era 2. Stream How To Unlock The True Power Of User Research / Steve Portigal / Episode #52 by Service Design Show from desktop or your mobile device At the Los Angeles User Experience Meetup & IxDA organized by Crystal Ehrlich in September, Media Contour’s Project Director, Luke Swenson, was lucky enough to catch up with speaker, author, and thought leader Steve Portigal of Portigal Consulting.. His insight and expertise on finding users for research, on conducting user interviews, and using unique research tools are invaluable. 5. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal, the author of 'Interviewing Users' and 'User Research War Stories', has become a human confessional for user researchers and their stories about the crazy and unpredictable things they experience in the field. And a bit more about Steve: Steve Portigal helps companies to think and act strategically when innovating with user insights. He is the author of Interviewing Users: How to Uncover Compelling Insights. Learn how to translate those insights to remote interviews. Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Steve is the founder of Portigal Consulting, a boutique firm that helps clients to discover and act on new insights about themselves and their customers. Steve — principal at Portigal Consulting, author, podcaster, and ramen aficionado — expounded on the topic of bad ideas: Namely, how they add value to the creative process and why we should seek them out. Doorbells, Danger, and Dead Batteries covers the whole range, with humor and wisdom. Steve Portigal. Steve Portigal. He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Doorbells, Danger, and Dead Batteries: User Research War Stories - Kindle edition by Portigal, Steve. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Download it once and read it on your Kindle device, PC, phones or tablets. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal is a user research expert committed to helping clients take ownership of new insights about their customers, thereby driving changes in products, services, designs, messages and processes. “We joke about all of the service experiences and interactions it … Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . Search for Steve Portigal's work. Steve Portigal is a speaker, author, and consultant in UX design and development. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Where We Work Take a fresh look at people What to make or do? Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Steve Portigal talks about how user research can, should, and does relate to design. Steve Portigal helps companies to think and act strategically when innovating with user insights. Portigal Consulting: Reading Ahead Research Findings redux 1. Steve Portigal helps companies to think and act strategically when innovating with user insights. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … Steve tells us how to be more effective in the three main elements of research: planning research, conducting research, and acting on research. User Research Friday November 7, 2008 Research and Design Ships In The Night? 1. Home Steve Portigal. Steve Portigal. In addition to regularly speaking at design and marketing events, Steve has taught Design Research at the California College of Art and the Involution Master Academy. Steve Portigal's 15 research works with 30 citations and 155 reads, including: Content, the once and future king Anthony D. Andre 14 Jay Elkerton 17 Daniel Rosenberg 20 Publications. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Search Search. Warning: Ideas are in their infancy 4. “ Design?” “Research?” – Not gonna go there! Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. During his virtual seminar, Steve explains that synthesis is the process of turning field data into insights and then how you move to ideation to turn insights into solutions. His book Interviewing Users: How to Uncover Compelling Insights is one of the most clear and illuminating books available for anyone learning to truly listen to users. He specialises in ethnographic research, innovation, qualitative market research, and user experience. Steve Portigal: User Research Friday 1. Portigal Consulting. 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