A: 2020/21 pass holders can start making reservations online beginning November 6, 2020, for our Core Season (from December 8, 2020 to Easter, April 4, 2021). Q: Which resorts will require a reservation? For the Core Season, with more terrain regularly available, Pass Holders now have an ongoing opportunity to book their week-of reservations. A: No, reservations are for a full day of skiing or riding only. A: We plan to open all resorts and all terrain as weather, snow conditions and government regulations permit. Pass holders may have up to 7 Priority Reservation Days booked at any time (or the number of days left on their Pass). Q: Will I be able to purchase Buddy or Ski-With-A-Friend tickets this season? Terms and conditions apply. We want to provide assurance to our guests that we will do our very best to manage crowding at all times – be it a holiday weekend or the unpredictable powder day. Q: I bought my Epic Pass before the reservation system was announced, can I get a refund? Pass restrictions and blackout days will apply. However, you are only eligible to rollover your 2019/20 Pass Holder credit if you are eligible for a refund of your 2020/21 pass under Epic Coverage. Because of their [clunky] reservation system, I'm limited to reserving 7 days between 12/8-4/4! You can submit a refund request starting early November, more information will be available at that time. Q: Can I ski two resorts in the same day? Q: When will I be able to make my reservations for the season? Keystone is the first resort to open, on Nov. 6. Early season reservations for Keystone will open Nov. 4 to ski from Nov. 6 – Nov. 13. DO I NEED A RESERVATION WHEN I PURCHASE OTHER PRODUCTS (LODGING, SKI AND RIDE SCHOOL)? When you purchase your lift ticket this season, it will include a reservation for a specific resort and specific date, and therefore there is no need to make any further reservation. A: You are able to view and manage your reservation online in your My Account on epicpass.com. You will have access to reserve your Priority Reservation Days as soon as the reservation system goes live on November 6, 2020. The reservation system is designed to provide confidence to our pass holders to know when and where they will be able to use their pass. See the Epic Coverage Terms and Conditions for more information. A: As Pass Holders change their plans, capacity may become available at the resort and on the day you want to ski or ride. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online this season). Or don’t see your 2020/21 pass in your account? A: If you no longer plan to use your reservation, you may cancel the reservation by 12:00 am of your planned ski date. You will receive an email confirmation letting you know your pass has been activated for those days! Book your Priority Reservation Days and week-of reservations to ski and ride during the Core Season. Q: Will lift tickets be available to ski or ride in the Early Season? Additional terms apply, visit Epic Coverage Terms and Conditions to learn more. You will have access to reserve your Priority Reservation Days for the core season as soon as the reservation system goes live on November 6, 2020. Q: I used one of my Priority Reservation Days, may I make a new reservation? We will assess the winter operating plan for the 2021/22 season next year. Q: What if I am not satisfied with the Priority Reservation Days I was able to make? REFUNDS: Epic Coverage provides refunds for COVID-19 related closures, injury, job loss, and unavailable Priority Reservation Days. A:  In the event that you need to cancel a reservation, you must cancel by 12:00am of your planned ski date. Get special offers, resort updates and snow alerts. Visit here for more information. Do I need to do anything prior to making a reservation? The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. Cancellations may be performed by accessing your Epic account. As such, reservations will be required every day of the season at every resort for all pass holders. A: Yes, Buddy tickets and Ski-With-A-Friend tickets will be available for purchase beginning on December 8, 2020. Q: If I’m a pass holder and plan to take a Ski & Ride School lesson, should I get a ski reservation before booking my lesson? The resort's online reservation system for priority ski days is set to go live on Nov. 6, giving Epic, WB Unlimited, Edge Card, and Whistler Day Pass holders an exclusive opportunity to lock in their spots on the mountain for up to seven of their most-desired ski days this winter. Q: What if I do not ski or ride on the day of my reservation? For Epic Coverage protection, only the initial Priority Reservation Days reserved prior to 12/7 are eligible to be covered (if you do not elect Core Season coverage). We encourage guests to purchase in advance and then pick up the lift ticket at the ticket window. Pass holder reservations will be required every day of the season to make sure that from holidays to powder days, guests have the space they need to enjoy our resorts safely. Reactions: [email protected] Jersey Skier aka RatherPlayThanWork or Gary. You can submit a refund request starting on September 1, 2020 with your RMG Travel Consultant. Pass holders will have exclusive access to make reservations for the Core Season from November 6, 2020 through December 7, 2020 to reserve up to 7 Priority Reservation Days or the number of days available on their pass up to 7 days. Starting November 6, Epic Pass holders could start making priority reservation days for the core season, with the ability to reserve seven days between December 7 … While the vast majority of our lift ticket products will be available for the 2020/21 season, including Buddy and Ski-With-A-Friend tickets, certain products and product features will not be offered this year, including lift tickets with a duration of 8 or more days and lift tickets featuring multi-resort access. For example, if you have a 4-Day Epic Day Pass, you can hold up to four Priority Reservation days. Q: I am currently enrolled in Auto Renew; may I opt out? When reserving days online, users have noticed their Epic Coverage defaults to Priority Reservation Days only—but that can be switched online before Dec. 7, even if ski days are already booked, a Whistler Blackcomb spokesperson said. A: Pass holders with Early Season skiing access will be able to make a reservation a week prior to the date they want to use their pass. 1 hour ago. In the Core Season, Pass Holders can also use their Priority Reservation Days to book further out than week-of reservations. A: Every pass holder will be offered Priority Reservation Days for the Core Season for the number of days of access on each of their passes, up to 7 Priority Reservation Days. For details and FAQs on our passes, reservation system, and Epic Coverage, can be found here. Refunds must be requested by September 17, 2020. For the 2020/21 season, you must be a pass holder to purchase a Buddy or Ski-With-A-Friend ticket online (you may not send your benefits to others to redeem online). For the vast majority of days, we anticipate our mountains will be able to accommodate everyone who wants to ski or ride at our resorts. 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